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3-dot bullet Wireless Etiquette Tips

   By Lisa Ihde, senior manager of communications for Sprint in the Northeast Region

Perhaps you are one of the 135 million Americans who are connected to a wireless phone. There is no questioning the convenience and necessity of wireless devices in this electronic day and age. However, while the new technology is solving some problems, new issues are raised, specifically concerning proper wireless etiquette. Often, people simply forget to respect the rights of others when using wireless devices.

Various measures are now being taken to accommodate those who would prefer peace and quite to disturbing ringers and loud conversations, such as designating "quiet cars" on trains. And some large technology and electronic companies are going as far as banning camera phones in research facilities, hoping to prevent industrial espionage.

Below are a few suggestions on how to mind your manners while continuing to use wireless devices and stay connected during any situation.

Speak with your regular conversational tone. It's a common mistake to think that you must raise your voice to be heard through such a small receiver. Also, raising your voice will not make a connection better.

Be aware of your surroundings. Respect the rights of others around you. Don't have intrusive conversations in tight spaces and be sure to look ahead of you, when walking and talking on your wireless phone.

Use your camera phone respectfully. Capture and share moments spent with friends and family. Do not photograph people without their knowledge.

Silence your phone. Use the vibrate or silent ring settings in public places such as restaurants and movie theatres.

Send it when you can't say it. Use the data capabilities of your wireless phone to send an e-mail or text message if you need to stay connected without disturbing those around you.

Bring your own Internet access. If you need to stay connected while visiting friends and family, bring along your laptop with a wireless modem for online access. It is not only more convenient for you, but you avoid disturbing your hosts by relying on their computers or home phone lines.

Screen your calls. Use your wireless phones' Caller-ID function to screen calls and avoid unnecessary interruptions.

Take it outside. If you must take a call during dinner or a show, step outside to talk. If you're on a "quiet car," step into another car. If you are just with a group of friends, excuse yourself and take the call outside of the existing conversation.

You are truly unavailable. If you know in advance that you will be unavailable, make sure the voicemail on your wireless phone is informative-- letting clients and co-workers know you may not be accessible during a specified time. It is also worthwhile to list an emergency contact number if you are inaccessible.

Call in emergency situations. Be a wireless Samaritan. More than 100,000 calls each day are made in the United States to 911 and other emergency numbers by wireless phone users to report crimes or other potentially life-threatening emergencies and accidents.

Remember these simple tips to avoid falling victim to the wayward glances and disturbing glares of other commuters on the train, colleagues in the meeting or fellow restaurant patrons.

In two weeks, we'll be back with a whole column on driving while wireless.

Lisa Ihde is a senior manager of communications for Sprint in the Northeast Region. She would gladly answer any questions about wireless communications. She can be reached by emailing EIhde01@sprintspectrum.com.

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